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Return Policy

Returns
Do you have a return? Please email to make sure your return is eligible for store credit before returning.

Please email hellopoppyboutique.com. Make SUBJECT as RETURNS.

Please Include ORDER NUMBER.

STORE CREDIT

All qualifying returns for store credit/exchange only within 14 days from date of purchase.

Returns Not Qualified - Items that smell of smoke, pet odor, or body odor; has stains, animal hair, has been washed/worn, or if the item is damaged will not qualify for a return. Items must be in their original condition with tags attached.

Once we receive returns they will be processed within 3 business days and at this time you will be issued a store credit through your customer account email in the price of the item(s) and you will be able to use your credit on anything you would like.

SALE ITEMS

Clearance Items (SALE SECTION included) are marked at/or below cost! They are AMAZING deals on items that we only have a few left of and we are making room for new ones - due to this - they are a FINAL SALE.

For Hygienic purposes and the best interest of our customers - All sales are final on earrings, seamless bottoms, hair accessories (including hats), socks, and eye wear.

GIVEAWAY WINNERS

Please claim your giveaway within a timely manner. Giveaway items cannot be returned or exchanged.

Defective Items OR Problems with Shipment

PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 2 days of arriving by email hellopoppyboutique.com.

Please send returns to:

114 E State St
Suite 1B
Peoria, IL 61602

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